Courses
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Business Writing
Writing is a key method of communication for most people. This course will give participants a refresher on basic writing concepts such as spelling, grammar, and punctuation. Various business reports will be covered including proposals. CC Available.
$45
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Change Management
Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. This course will help you implement and manage work changes.
$40
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Communication Strategies
This course will help participants understand the different methods of communication and how to make the most of each of them. CC Available.
$45
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Conflict Resolution
Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to resolve conflict disputes of any size. CC Available.
$45
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Customer Service
Maybe you’re on the frontlines of a company or serving internal customers. This course will look at all types of customers, how we can serve them better, and improve ourselves. CC Available.
$70
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Emotional Intelligence
An employee with high emotional intelligence can manage his or her own impulses, communicate with others effectively, manage change well, solve problems, and use humor to build rapport in tense situations. CC Available.
$50