Courses
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Business Ethics
A company’s ethics will determine its reputation. Good business ethics are essential for the long-term success of an organization. Implementing an ethical program will foster a successful company culture and increase profitability. CC available.
$35
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Conflict Resolution
Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to resolve conflict disputes of any size. CC Available.
$45
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Emotional Intelligence
An employee with high emotional intelligence can manage his or her own impulses, communicate with others effectively, manage change well, solve problems, and use humor to build rapport in tense situations. CC Available.
$50
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Handling a Difficult Customer
By improving the focus of your thoughts and feelings, how you manage stress, and how well you listen to and empathize with others, you will be better able to meet the challenges other people pose in both your professional and personal life. CC.
$50
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Human Resource Management
Managers ,must understand how much of their role is really about their people, as well as aspects of legislation, policy, and procedures that involve human resourcing issues. CC Available.
$65
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Leadership and Influence
Leadership potential exists within each of us. This course explores leadership, adapting to situations, and implementing leadership strategies. CC Available.
$55