Courses
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Handling a Difficult Customer
By improving the focus of your thoughts and feelings, how you manage stress, and how well you listen to and empathize with others, you will be better able to meet the challenges other people pose in both your professional and personal life. CC.
$50
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Human Resource Management
Managers ,must understand how much of their role is really about their people, as well as aspects of legislation, policy, and procedures that involve human resourcing issues. CC Available.
$65
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Interpersonal Skills
If your job involves interacting with others, then this course will help you grow your interpersonal skills. This course will touch on topics like communication skills, negotiation techniques, making an impact, and networking. CC Available.
$70
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Leadership and Influence
Leadership potential exists within each of us. This course explores leadership, adapting to situations, and implementing leadership strategies. CC Available.
$55
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Lean Process and Six Sigma
Overview - “Lean” means continuously improving towards the ideal and achieving the shortest possible cycle time through the tireless reduction of waste. Six Sigma is a data-driven approach for eliminating defects and waste in any business process.
$40
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Millennial Onboarding
Taking time to customize the onboarding process for millennial employees helps promote employee retention and ensures they are properly socialized into the workplace. This course is applicable for Millennial workers and younger generations as well.
$45